What is ACT!?
ACT! is the No.1 selling contact and customer manager that helps you organize contact information, manage daily responsibilities, and communicate more effectively to improve your productivity. With over 2.7 million users and 41,000 corporate customers, ACT! has maintained its position as No.1 for 20 years because it’s renowned for being easy to learn and use, and is an effective solution for anyone who regularly works with contacts. [top]
What is a contact and customer manager?
A contact and customer manager allows you to manage all tasks and information related to developing and maintaining relationships with the people, groups, and companies with whom you do business. Contact and customer management software provides you with a 360-degree view of your contact information so you don’t have to jump from one application to another to complete a task, plan your day, or execute your sales strategies. [top]
Who typically uses ACT!?
Because ACT! can be used by anyone with contacts or customers, ACT! users include those from a variety of industries like:
- Business owners and managers who need to track customers, prospects, vendors, and business associates.
- Sales professionals and consultants who need to manage clients and prospects.
- Real estate agents who need to maintain relationships with buyers, sellers, referrers, property owners, and other agents.
- Bankers, financial planners, and brokers who need to maintain contacts with clients, build financial strategies, and communicate with financial product providers.
- Public relations and advertising professionals who need to manage clients, media, prospects, writers, designers, and vendors.
- Recruiters who need to track job candidates and clients to match job seekers and employers efficiently.
- Seminar and training professionals who need to manage interactions with instructors, promoters, attendees, facility managers, and equipment suppliers.
- Manufacturers’ representatives who need to track transactions and interactions with manufacturers and customers. [top]
What ACT! solutions are available?
You have a variety of options available to you to meet your evolving business needs with ACT! solutions like:
- ACT! by Sage
- ACT! by Sage Premium
- ACT! by Sage Premium for Web
- Mobile access options for Palm OS, Pocket PC, and BlackBerry
- Accounting integration options for Sage 50 Accounts
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What are the differences between ACT! and ACT! Premium solutions?
ACT! is designed for individuals, sales professionals and sales teams of up to 10 users who share data. ACT! Premium solutions (ACT! Premium and ACT! Premium for Web) are for sales teams, small businesses, and corporate workgroups who require greater scalability and data sharing, more flexible deployment options, advanced workgroup functionality, and additional administration and security features. [top]
What are the differences between the standard Edition and Premium Edition?
Both editions offer the same great feature set to accommodate your workgroup or team. The key difference lies with the database engine and scalability. The standard Edition ships with Microsoft® SQL Server™ 2005 Express Edition, and the Premium Edition ships with both SQL Server 2005 Express Edition and SQL Server 2005 Standard Edition. With a different database engine comes a different recommendation for scalability or networked user counts. [top]
Do you have a version that works with Apple® Macintosh®?
Yes. Apple Macintosh computers that feature a dual boot Microsoft® Windows® OS feature can run ACT! 2009 (10.0.1) on the Window OS and are supported as long as the PC meets listed minimum system requirements. See system requirements. [top]
What is the ACT! solutions’ support policy?
Your purchase of ACT! solutions include Getting Started Support. Getting Started Support includes phone support for up to 30 days from the date of product registration. Getting Started Support is limited to product installation, error message, and simple database setup or conversion. Your system must meet the minimum system requirements to be eligible for support. For support after that, you may purchase a support plan or purchase service on a Pay-Per-Call basis. [top]
What is Product Activation and how does it work?
ACT! Product Activation is a technology designed to protect you from purchasing pirated software. ACT! Product Activation is a quick and easy process and is part of the general process of product registration. You will be prompted to register when you first launch the product. Follow the wizard to submit your registration information and serial number via Internet or phone activation methods. If you do not register and activate, the product will run in trial mode until you do, for up to 30 days. After that time, the product will not run unless you register and activate. [top]
1. You must purchase one license of ACT! per user.
2. Published minimum system requirements are based on single user environments. Actual scalability and number of networked users supported will vary based on hardware and size and usage of your database. Sage Software scalability recommendations are based on in-house performance tests using the recommended server system requirements found at: www.actbysage.co.uk/2009systreq to ensure your system meets these requirements. You must purchase one license of ACT! per user.
